Is the VKARD Stars compatible with my business?

All business profiles can be linked to your VKARD Stars.

What are the delivery times?

Once your order is placed, it is shipped the same day if the order is placed before 12 PM. Expect approximately 48 hours for delivery, but this can extend to 72 hours depending on postal services.

Is there a subscription to pay?

No. The VKARD Stars is functional without a subscription and for life.

Are all smartphones compatible?

Yes, all smartphones are compatible with the VKARD Stars. There are two modes of use: Contactless (NFC) and QR Code. Both solutions provide the same service. NFC is compatible with iPhone 7 models from 2019 and 90% of Android smartphones. If the smartphone is too old, the QR Code works with all smartphones equipped with a camera.

Do I need multiple VKARD Stars?

One VKARD Stars is enough to collect reviews. However, if your business has high foot traffic or many employees, we recommend having multiple products from the Stars range to gather even more positive reviews!

Do customers need an account?

Your customers need an account on the search engine to leave you a review. This is how the reviews are kept authentic. However, the vast majority of smartphone users have one.

How do I configure my VKARD Desk?

Your VKARD Desk Stars is configured as soon as you receive it by scanning it for the first time. You will be guided step by step to find your business in the search engine and activate your VKARD Desk Stars.

How to collect positive reviews?

Simply ask your customer to bring their smartphone near the Desk or scan the QR code. They will be redirected to your profile, in the reviews tab and on the star ratings. They just need to click on 5* and the review will be posted online instantly.