VKARD Privacy Policy

1. Introduction

VKARD SAS places great importance on protecting its users’ personal data. This privacy policy aims to inform you about how we collect, use, protect, and share your personal information when you interact with us through our website vkard.io. VKARD is committed to complying with the provisions of the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data Collected

VKARD collects and processes personal data as part of its activities. The types of data collected include:

  • Full name
  • Email address
  • IP address
  • Professional contact details (e.g., company name, business address, professional phone number).

No sensitive data (as defined by the GDPR, such as health data, political opinions, etc.) is collected.

3. Purpose of Data Processing

The personal data collected on vkard.io is used for the following purposes:

  • Marketing and communication: Sending emails about our products and services, newsletters, and promotional offers, to users who have given their consent.
  • Managing business requests: Responding to user inquiries or commercial requests.
  • Service improvement: Statistical analyses and market studies to improve our offers and services.

4. Legal Basis for Processing

The processing of personal data by VKARD is based on the following legal grounds:

  • Consent: For sending marketing emails, users provide explicit consent.
  • Contract performance: To respond to commercial requests and manage customer relationships.

5. Data Recipients

The data collected is exclusively intended for VKARD and its subcontractors, such as:

  • Brevo (formerly Sendinblue): For sending marketing emails.

All our subcontractors comply with the GDPR and are committed to ensuring the security of your data. VKARD does not transfer your data to countries outside the European Union.

6. Cookies and Tracking Tools

The website vkard.io uses cookies and other tracking technologies, such as Google Tag Manager (GTM), to improve navigation and analyze user behavior on the site. These cookies may collect information about:

  • Pages visited
  • Search terms
  • Interactions on the site

You can configure your browser at any time to disable cookies or to notify you when they are being installed. However, some site functionalities may be affected if you choose to disable cookies.

7. User Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right of access: You can request access to the personal data we hold about you.
  • Right to rectification: If your data is inaccurate or incomplete, you can request its correction.
  • Right to erasure: You can request the deletion of your data, subject to our legal obligations.
  • Right to portability: You can receive your data in a structured and readable format or have it transferred to another data controller.
  • Right to object: You can object to the processing of your data for marketing purposes.

To exercise your rights, you can contact us by mail at the following address:
VKARD SAS – Service Com – GDPR, 21 avenue Flachat, 92600 Asnières-sur-Seine
Please include a copy of a valid ID for identification purposes.

8. Data Security

VKARD implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. We use technologies such as firewalls and data encryption to secure your information.

In the event of a data breach, we commit to informing the affected users as soon as possible, in accordance with our legal obligations.

9. Data Retention

The personal data collected is retained only for as long as necessary to achieve the purposes for which it was collected, in compliance with applicable legal and regulatory requirements. For example, billing-related data will be retained for 10 years in accordance with accounting obligations.

10. Changes to the Privacy Policy

VKARD reserves the right to modify this privacy policy at any time. Any changes will be published on this page and, if necessary, notified to you by email.

11. Contact and Complaints

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at the following address:
VKARD, DPO, 21 avenue Flachat, 92600 Asnières-sur-Seine
If you believe your rights have not been respected, you may also file a complaint with the CNIL (French Data Protection Authority) via their website www.cnil.fr.